Ferrier Pumps — Field Service & Engineering

Ferrier Pumps runs on the same Insight core as every other deployment, built out over years with the specialist modules a pump and water treatment servicing business actually needs: service repair jobs built around pump, booster set and pressure vessel work, certification tied directly to the equipment being serviced — with every completed booster set service compiling automatically into a formal PDF report straight from the engineer's on-site readings — what3words location capture for hard-to-find industrial sites, and scheduled, unattended exports to Sage and IFS so accounts data lands in the right inbox overnight without anyone having to remember to send it.

A dedicated mobile app puts the whole system in a field engineer's pocket — task lists, booster service records, pump and pressure vessel forms, photos, signatures, documents and a calendar that subscribes straight into Outlook or Google, on site. A long-running relationship — client since 2007 — extended and kept actively maintained ever since.